You can always contact us on 03 477 0530

Monday to Friday08:30 — 17:30

Saturday10:00 — 14:00

Email customer support

Problem?

Call us on 03 477 0530 or email info@mtf.co.nz and we may be able to help.

How do I update my bank details?

Login to the MTF website. You can alter your bank account details for your repayments, as well as view account information.

How do I change my contact details?

You can update your contact details online by logging in to the MTF website.

How do I find out the current balance of my loan?

You can login to the MTF website to view your account information, including the balance of your loan.

How do I settle my loan early?

You can pay the entire balance of your loan before the end of your contract, although you will be charged an early settlement fee. This includes a fixed fee and a variable amount to cover the loss we incur in breaking the funding associated with your loan. Refer to information about our fees.

I've missed a repayment. What do I do?

If you miss a repayment, contact us as soon as possible. We can arrange to make the payment manually, so that you're back on track.

Still need help?

Call us on 03 477 0530

Monday to Friday 08:30 — 17:30
Saturday 10:00 — 14:00