The partnership with AMI Insurance, first tested in two areas, MTF Finance Mt Eden in Auckland and MTF Finance Hornby in Christchurch, signifies a notable transition towards emphasising tailored experiences for customers.
Customers of MTF Finance now have a simpler way to protect their new assets while going through the lending process by having onsite AMI Insurance agents available. Moreover, AMI Insurance clients can visit MTF Finance branches for in-person account queries, creating more loan options in-store and improving the overall customer experience.
“We take pride in making lending all about people.” Says MTF Finance Chief Exec, Chris Lamers, “We’re available whenever they need us, whether they prefer to connect over the phone, completely digitally, or in person.”
Lamers added, "Our partnership with AMI Insurance reinforces MTF Finance's identity as a trusted financial services provider within the community. At the core of MTF Finance are our locally owned and operated branches, and we’re committed to keep expanding our network to help more communities. The collaboration gives customers direct access to trusted expertise and reliability when it matters most."
MTF Finance and AMI Insurance are excited about the positive impact this partnership will have on local communities, making finance and insurance more convenient for everyone.
Lamers added, " By partnering with AMI Insurance, a renowned New Zealand brand, MTF Finance stands out among other non-bank lenders in New Zealand. This collaboration emphasises a 50 year long legacy of industry leading customer service, setting MTF Finance apart from the rest.”
